CLEAR PLANS, FROM THE START
Payment & cancellation.
Payment schedule
After we confirm availability, the full price, and booking details, a 50% deposit secures your class. The remaining balance is due 48 hours before the scheduled start.
Bookings confirmed within 48 hours of the class require full payment upfront. Your confirmation will state the exact amount and due date. Payments are made through the link or invoice we provide; no automatic balance charge is scheduled.
Confirm your final guest count and mat rentals at least 48 hours before class. Later additions depend on availability and must be paid before class; reductions after that deadline do not reduce the agreed total.
Cancellation & rescheduling
7 days or more before class
Receive a full refund of payments made to Private Flow Co.
48 hours to less than 7 days before class
Your deposit becomes a transferable credit toward one future class taking place within 90 days of the original class date, subject to availability. Any payments above the deposit are refunded. The credit has no cash value; any price difference is due for the new booking.
Less than 48 hours before class or no-shows
Payments are nonrefundable and no rescheduling credit is provided.
If we cancel or conditions are unsafe
If Private Flow Co cancels, choose a full refund or a new date. For unsafe weather at an outdoor class, we’ll discuss a suitable indoor option; if none is agreed, choose a full refund or reschedule.
How to cancel or reschedule
Email privateflowco@gmail.com with your booking reference. Notice is measured from when your email reaches our inbox to the scheduled class start, using Mountain Time. Rescheduling requests follow the same notice periods above.
Applies to new bookings from September 29, 2026. Previously agreed terms remain in place. Any mandatory legal rights still apply.